Refund policy

RETURN AND REFUND POLICY

We do not accept returns or exchanges for change of mind.

For hygiene and safety reasons, cosmetics, fragrances and personal-care products cannot be returned once opened, used or unsealed.

If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible at braZilperth.natura@gmail.com with your order number and clear photos of the product and packaging.

Do not return any item without contacting us first.

Where required, we will provide a replacement, refund or other remedy in accordance with the Australian Consumer Law.